1.How safe is shopping on Edhardy.uk.com?

We realize how important it is to securely store any information that you provide Edhardy.uk.com maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions.

2.Are your Edhardy merchandise authentic?

Our merchandise are not manufactured by the authentic brand companies, but are made with manufacturing facilities that the origin brand companies utilize, such as the durable materials, professional craftsmanship and custom color way. Our replicas do not mean poor quality. They are made following the standard of original ones, almost tells no different to the original ones. We have an excellent reputation on the Internet for selling Brand merchandise. You will be all satisfied with the quality products from us.

3.How can I place an order online?

Click on the item you wish to purchase, select size and color required then click "add to cart ". You can add additional items or proceed to 'checkout'.

4.Do you ship your merchandise worldwide?

Yes, we will ship our merchandise worldwide by international express mail, and it usually takes about 7-9 working days for delivery.

5.How much shipping will be charged for each order and how can I track my parcel online?

The tracking information will be sent by email once the items have been shipped.The shipping of the items is online traceable.

6.What kind of currency do you accept?

At present, we accept GBP, USD, EURO DOLLARS,CAD.

7.Will I get an order confirmation?

We will send you a confirmation email detailing the exact order received shortly after your order is placed.

8.When will my products be delivered?

After your order has been dispatched, we’ll send you a tracking information e-mail. You can track your parcel status in 5 days online with the tracking number we offer. Usually you can receive your parcel in 7-9 working days.

9.What if I'm not in when you deliver?

Deliveries will usually be made Monday to Friday (also Saturday in the case of goods being delivered within 5 days under Standard delivery terms), between 9am and 6pm. If you or the intended recipient is not available, you can contact your local post office with your tracking number directly to arrange re-delivery or collect our parcel personally.

10.How long will it take to receive a refund from returned products?

The product you wish to return must be in a saleable condition in its original, undamaged packaging, and we will consider the overall condition of the product being returned when making a refund. This will usually reach that account within 7-14 working days. Timings will, however, depend on the speed with which your credit/debit card company process the credit.